Players winnings have been confiscated

I will now transfer your complaint to my colleague Peter (email protected), who will be at your service. I wish you the best of luck and hope the problem will be resolved to your satisfaction in the near future. I managed to do three deposits before i won on the third one. I attached a screenshot of the broken verification link here as well. They also send me a broken link to do the verification on. But then i receive an email that says my driver license is not accepted as ID document and they want a picture of my passport instead.

Instasino Casino Banking Options

Instasino doesn’t just have a single welcome bonus – it has an entire welcome package that’ll keep you well fed for your first 4 deposits. But even if you aren’t a big fan of these types of packages, you might still want to take advantage of the first part, as it’ll net you a very generous 120% match up to €750. Most online casinos only go as high as 100% when it comes to their first deposit bonuses, and some of them won’t even give you that. So the fact that you’ll get more bonus cash than you put in is pretty great. Between regulations cracking down hard on casinos and many players preferring to use a credit card or e-wallet, crypto casinos seemed to fall out of favor.
Would you be able to submit any of the documents you provided to the casino during the verification process for me to review (passport photo)? If you like sports betting, this department will provide you with a lot of events that may be interesting to you. If you used the high roller bonus and thought to yourself “yeah, I could go for more of that”, then we’ve got some great news for you! Once a month, you Instasino Casino can get a reload “high roller bonus” that is not only the best reload offer that Instasino has to offer, but also has a much lower ceiling than the previous high roller bonus.

  • Once a month, you can get a reload “high roller bonus” that is not only the best reload offer that Instasino has to offer, but also has a much lower ceiling than the previous high roller bonus.
  • The final part is an even better 150% match up to €1,500, which is the real highlight here.
  • However, it lacks categorisation, which makes it somewhat inconvenient to surf through the titles.
  • An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
  • Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players.
  • Please note that our support team is always available to review such matters and ensure proper resolution.

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We consider both the casino’s size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players. Dear Elkl,We are sorry to hear about your negative experience regarding your withdrawal and account access. Please note that our support team is always available to review such matters and ensure proper resolution.

User feedback and assessment of Instasino Casino

  • You can just take a peek at the sheer amount of alternative currencies you can use (including many of the obscure ones, like Dash or Chainlink) to see the benefit in having such a site.
  • We noticed that the casino uses SSL encryption to ensure user data always remains safe.
  • However, at first, you encounter a bot, so you’ll have to request human support to tackle complex queries.
  • But then i receive an email that says my driver license is not accepted as ID document and they want a picture of my passport instead.
  • We’re glad to hear that everything has been going well for you so far.
  • For instance, if you’re into crash games or provably fair options from Spribe, they’re right there alongside traditional poker variants from Betsoft.
  • It’s the kind of deal that rewards loyalty from the get-go, perfect if you’re planning to stick around and explore the full library.

The player is requested to withdraw the amount of his deposits, after which the account will be closed. Gamblers can also find additional support through third parties or perform regular self-assessment tests to determine whether they could benefit from taking a break from playing casino games. Unfortunately, sometimes, players do experience gambling-related problems, which may affect their personal lives.

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For most players, the casino will offer about 5,000 different games. The touch-friendly interface means swiping through slots or placing bets on blackjack is intuitive, even for tech novices. If you’re a player who multitasks, like catching a game while spinning reels, the performance holds up without lags, letting you enjoy titles from Booming Games during your commute. In today’s world, who has time to be tied to a desktop? This casino shines on mobile, with a responsive design that loads games from Yggdrasil or Thunderkick seamlessly on your phone or tablet. Whether you’re waiting in line or chilling on the porch, accessing live dealer roulette from Evolution Gaming feels just as crisp as on a bigger screen—no app download required, just your browser.

Instasino is an online casino and sports betting operator registered and licensed under the laws of Costa Rica. Beyond the flashy bonuses and games, what keeps folks returning is the overall vibe—user-friendly, diverse, and evolving with new additions from providers like Belatra Games or Mancala Gaming. It’s not just about one big win; it’s the consistent experience, from fast payouts in Ethereum to exploring virtual sports from Kiron. Beyond the basics, the selection extends to unique categories that cater to different tastes.
Feeling secure is non-negotiable, and this platform prioritizes it with standard encryption and fair play certifications that align with industry norms. Games from trusted names like NetEnt undergo regular audits, so you can focus on the fun without worrying about rigged outcomes. For many players, knowing their data is protected—like during those Bitcoin transactions—turns a good site into a reliable one.

The Trustpilot Experience

Of course, the overwhelming majority of players won’t ever get that far – and even if they do, they’d still need to cover wagering requirements. But it’s cool that this is a reward at all alongside the passive perks. Pair that with responsible gaming tools, like deposit limits, and it shows a commitment to balanced play. If you’re new to online casinos, starting here gives that extra layer of confidence, knowing help is available around the clock. Handling your money shouldn’t be a hassle, and this platform gets that with a solid mix of payment methods.
If you’re like most newbies, start with free demo modes to get the hang of it without stressing over numbers—it’s all about having fun first. That said, it’s not just about the headline numbers; the structure encourages steady play without overwhelming you. If you’re a cautious player, starting small on those initial deposits lets you test the waters while building up rewards.